RankOne Solutions

Full-Service BDC Management: Comprehensive oversight for impactful engagement.

Internet Lead Handling: Respond promptly and professionally to inquiries across all online platforms 5mins .

Phone Ups: Expertly manage incoming calls to convert opportunities into showroom visits.

Unsold Follow-Up: Re-engage potential buyers who didn’t close to reignite interest.

Service Support: Manage service bookings, declined services, and warranty follow-ups to maximize customer retention.

Data Mining: Leverage CRM and DMS data to identify high-potential customers for sales, trade-ins, and service opportunities.

Advanced Reporting

Customer Experience Analysis: Phone, internet, chat, and social media "shops."

Service Enhancements: Improve response time, customer data capture, and appointment setting.

BDC Process Audits: Identify gaps in lead handling and ensure every lead is maximized.

Cost-Effective Solutions: Reduce operational costs while maximizing lead conversion, retention, and overall revenue growth.

Full-Service Call Support: Handle inbound, overflow, and sales inquiries by a team of trained and human professionals.

• Respond to internet leads within 5 minutes or less.

Sales Follow-Up: Custom cycles at 7, 14, 30, 60, 90, or 120-day intervals.

Call Reluctance Solutions: Proactive outreach from a motivated, ready-to-dial team.

Full-Service Call Support: Handle inbound, overflow, and sales inquiries by a team of trained and human professionals.

• Respond to internet leads within 5 minutes or less.

Sales Follow-Up: Custom cycles at 7, 14, 30, 60, 90, or 120-day intervals.

Call Reluctance Solutions: Proactive outreach from a motivated, ready-to-dial team.

Service Traffic Conversion: Turn service visits into showroom sales.

Data Mining: Identify high-potential customers ready to buy.

Incremental Sales Boost: Capture new sales and increase profitability.

Positive Equity Campaigns: Upgrade existing customers to new vehicles.

Lease Renewal Campaigns: Engage customers approaching lease end to boost retention.

Lost Opportunity Campaigns: Re-engage missed leads to convert them into sales.

Human-Centered CRM Approach: Custom CRM configurations focused on human connection.

Custom CRM Setup: Tailored CRM configurations for dealership-specific needs.

Comprehensive Training: Professional training for your team to maximize CRM usage with 4 CRM training sessions.

Enhanced Communication: Custom email templates, text alerts, and call scripts.

Team & Role Customization: Adjustments to teams, roles, and permissions for optimal efficiency.

​Data-Driven Insights: Scheduled reports, automated survey creation, and reporting automation.

Sales & Service Processes: Sold deal reconciliation, comprehensive workflows for inbound calls, internet leads, unsold showroom traffic, and more.

Communication Enhancements: Custom email signature creation, alert setups, and text message templates.

Multimedia Communication Tools: Video email and text templates for better engagement.

Customer Reassignment: Orphan owner reassignment process for improved lead management.

Additional Support: Collaboration with CRM vendors for seamless customization.