Our Story
RankOne Consulting Services was founded by Lucia Perez, a seasoned professional with over 15 years of experience in the automotive industry. Having worked closely with dealerships nationwide, Lucia recognized a gap in the market for a truly tailored, results-driven approach to business development. She envisioned RankOne as more than just another outsourced service provider; she saw an opportunity to build a company that would become an integral part of each dealership’s journey to growth and success. Today, RankOne Consulting Services is known for its hands-on, customized approach that empowers dealerships to thrive. By focusing on the unique challenges and opportunities of each client, RankOne continues to set new standards in dealership performance and profitability.
Our Vision: To be the leading force in automotive dealership transformation, setting the industry benchmark for exceptional service and measurable results. We aim to be recognized not only for our expertise in sales and service, but for the genuine, lasting impact we create for our clients as they reach their fullest potential.
Our Mission: At RankOne Consulting Services, our mission is to elevate automotive dealerships through transformative outsourced BDC services tailored to each dealership's unique needs. As a hands-on partner, we provide adaptable, in-depth business development strategies that go beyond standard solutions to drive sustainable growth, enhance customer satisfaction, and increase profitability. Our team of highly trained, bilingual agents brings years of industry expertise and personalized service to every dealership, ensuring results that resonate with diverse customer bases and maximize dealership potential. With RankOne as your trusted partner, we bring the specialized support, strategic insights, and dedicated attention necessary to help your dealership thrive in today’s competitive market.
Our Team
Lucia Perez
Founder & CEO
Lucia Perez is a seasoned professional with over 15 years of experience in the automotive industry. She envisioned RankOne as more than just another outsourced service provider; she saw an opportunity to build a company that would become an integral part of each dealership’s journey to growth and success.
Jessica Colon
Chief Operations Officer
With over 20 years in the automotive industry, Jessica Colon is a leader in transforming dealerships into high-performing operations. Her expertise spans uniting Sales and BDC teams, modernizing processes, and driving record-breaking results. Jessica has worked with top brands like Nissan, Hyundai, Toyota, Kia, and Chevrolet, creating customer-focused strategies that elevate teams and improve profitability.
Jessica’s game-changing approach bridges the gap between departments, emphasizing streamlined communication, innovative pay plans, and team bonuses. From average-performing stores to top-ranking dealerships, her methods consistently deliver success. Partnering with RankOne Consulting Services, Jessica is on a mission to help dealerships "Rank One" by achieving excellence in every aspect of their operations.
Our Values
Built on the principle that "every call is an opportunity", RankOne is committed to leveraging data mining and proactive outreach to transform every interaction into a lead. We set ourselves apart with advanced training programs, seamless integration of sales and service functions, and state-of-the-art lead management tools. Additionally, we provide detailed reporting and insights to help dealerships optimize their customer engagement and retention strategies, whether through outsourced support or in-house BDC development. Every avenue is explored to generate leads and elevate dealership success.
This Is Us In Numbers
$355M
Clients’ Income during the Last Quarter
10+
Business Partners in Over 30 Countries
27
Years of Experience
5
Industry Awards
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Integrity
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People
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Velocity
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Flexibility
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Vision